faq
frequently ask questions
Everything you need to know about OTOXX, our products, orders, and services.
OTOXX is India's first organised fandom commerce platform, connecting global intellectual properties with Indian fans through officially licensed collectibles, trading cards, merchandise, and fan experiences.
Yes. Every product available on OTOXX is sourced through authorized licensing partners, ensuring authenticity and premium quality.
OTOXX partners with globally recognized intellectual properties across anime, entertainment, gaming, sports, and pop culture. New licensed collections are introduced regularly.
Yes. We offer nationwide shipping across India through trusted logistics partners.
Standard delivery typically takes 3–7 business days, depending on your location and product availability.
Yes. Eligible products can be returned or exchanged in accordance with our Shipping & Returns Policy. Please refer to our policy page for complete details.
You can reach our Customer Care team through our Contact Us page or by emailing our support team. We're here to help with orders, products, and general inquiries.
Yes. Many of our collections include exclusive and limited-edition products available only while stocks last.
